Last updated April 23, 2018

Terms of use

Introduction

SynoInt is companies group which provide services of market and public opinion research, costumer and consumer insights, and loyalty programs. Our main services are: Syno Panel, Syno Tool, Syno Score, Syno Answers, Syno Rewards, Syno Library, Syno Manager, Surveyo24, Syno Audience, etc.

If you use our services, you agree to these Terms of Use and you represent that you have authority to do so. Also, please carefully read this document.

If you do not agree to the Terms of Use, you must immediately terminate use of this site and our services. Our services are available only to individuals who can enter into legally binding contracts / agreements under applicable law. These Terms of Use constitute a legally binding agreement between you and SynoInt.

Language

These Terms of Use are prepared and written in English. To the extent that any translated version conflicts with the English version, the English version controls, except where prohibited by applicable law.

Jurisdiction, Governing Law and Law

Region of the Company means the territory of one of SynoInt company, with whom you are concluded / or you intend to conclude services agreement.

These Terms of Use and all matters regarding your use of the SynoInt sites and services shall be governed by, construed in accordance with, and enforced under the laws of the Region of the Company, without regard to its choice of law principles.

Any dispute, controversy, disagreement or claim arising out of or in connection with the Terms of Use, as well as issues of the violation, termination or validity / invalidity hereof at first shall be settled by mutual negotiations. If the negotiations is failed to mutually settle within 30 (thirty) calendar days starting from the receipt of one Party`s request by the other Party, such cases shall be settled in the competent court of Region of the Company following the procedures established by the Laws of Region of the Company.

If any provision of these Terms of Use is determined to be unenforceable by a court of competent jurisdiction, that provision will be severed and the remainder of terms will remain in full effect.

How to get SynoInt services?

You can get SynoInt services by filling in the registration form at www.synoint.com or by clicking here. You can also contact by e-mail info@synoint.com, write to or call by mobile phone by contacts described here.

What does it mean to get SynoInt services?

It is an opportunity to participate in surveys, register on panels, conduct research, order surveys of services, receive rewards, etc.

Your rights

You have the right to order the services provided by the SynoInt. Furthermore, you have the right to refuse the services of the SynoInt in accordance with these rules and relevant provisions of Services agreement with you. Also, in implementing the provisions of the EU General Data Protection Regulation (EU) 2016/679, you have the right to apply for the processing of your personal data in SynoInt.

Your obligations

If you conclude the services agreement with the SynoInt, you undertake:
– To get acquainted with Privacy Policy, Cookie Policy, DPO, Quality documentation, Security Policy and these – Terms of Use;
– To accept SynoInt services;
– To pay an agreed fee for SynoInt services;
– Comply with all applicable laws;
– Represent that neither of representations or guarantees which leave any circumstance undisclosed, which, if not disclosed, would make any representation or guarantee misleading or false for SynoInt services;
That personal data shall be:
– processed lawfully, fairly and in a transparent manner in relation to the data subject (‘lawfulness, fairness and transparency’);
– collected for specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes (‘purpose limitation’);
– adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed (‘data minimisation’);
– accurate and, where necessary, kept up to date; every reasonable step must be taken to ensure that personal data that are inaccurate, having regard to the purposes for which they are processed, are erased or rectified without delay (‘accuracy’);
– kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the personal data are processed (‘storage limitation’);
– processed in a manner that ensures appropriate security of the personal data, including protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organisational measures (‘integrity and confidentiality’).

SynoInt rights

SynoInt reserves the right to refuse, restrict, prohibit or reject your access to, use of, and / or participation in the services, at any time and for any reason.

SynoInt obligations

If you conclude the services agreement with the SynoInt, SynoInt undertakes:
– To provide the highest quality services;
– Closely cooperate;
– To give access / account to use SynoInt services;
– To ensure that your personal data and non-personal data will be processed and stored according to the highest security and protection requirements;
– Represents, warrants and covenants that the SynoInt will, and will cause its employees and/or agents to, abide by and comply with all applicable international, national, federal, state and/or local laws, rules, regulations, requirements, statutes, codes, decisions and opinions, including but not limited to the EU General Data Protection Regulation (EU) 2016/679 etc.
– The SynoInt represents, warrants and covenants to you that SynoInt will, and will cause its employees and/or agents to, abide by and comply with all applicable international, national, federal, state and/or local laws, rules, regulations, requirements, statutes, codes, decisions and opinions, including but not limited to the ICC/ESOMAR International Code on Market, Opinion and Social Research and Data Analytics (www.esomar.org), which was developed jointly with the ICC (International Chamber of Commerce), sets out global standards for self-regulation for researchers and data analysts and is undersigned by all ESOMAR members and the ethical codes of the Insights Association (www.insightsassociation.org).
– That according to EU General Data Protection Regulation (EU) 2016/679 would be implemented all rights of data subject (if such a situation would be / would appear):
Right to be informed (EU General Data Protection Regulation (EU) 2016/679 art. 13 and 14);
Right to access (EU General Data Protection Regulation (EU) 2016/679 art. 15);
Right to rectification (EU General Data Protection Regulation (EU) 2016/679 art. 16);
Right to erasure (Right to be forgotten) (EU General Data Protection Regulation (EU) 2016/679 art. 17);
Right to restriction of processing ((EU General Data Protection Regulation (EU) 2016/679 art. 18);
Notification obligation (EU General Data Protection Regulation (EU) 2016/679 art. 19);
Right to data portability (EU General Data Protection Regulation (EU) 2016/679 art. 20);
Right to object (EU General Data Protection Regulation (EU) 2016/679 art. 21);
Automated decision – making (EU General Data Protection Regulation (EU) 2016/679 art. 22).

Fees and payments

You agree to pay to SynoInt any fees for each services you purchase or use (including any overage fees), in accordance with the pricing and payment terms presented to you for that services. Where applicable, you will be billed using the billing method which you selected in services agreement or agreed by another way. Fees paid by you are non-refundable, except as provided in these Terms of Use, services agreement or when required by law.
Unless otherwise stated, you are responsible for any taxes (other than SynoInt’s income tax) or duties associated with the sale of the services, including any related penalties or interest (collectively, “Taxes”). You will pay SynoInt for the services without any reduction for Taxes. If SynoInt is obliged to collect or pay Taxes, the Taxes will be invoiced to you, unless you provide SynoInt with a valid tax exemption certificate authorized by the appropriate taxing authority or other documentation providing evidence that no tax should be charged.
SynoInt may change the fees charged for the services at any time, provided that, for services billed on a subscription basis, the change will become effective only at the end of the then-current billing cycle of your subscription. SynoInt will provide you with reasonable prior written notice of any change in fees to give you an opportunity to cancel your subscription before the change becomes effective.
Unless otherwise stated, any overage fees incurred by you will be billed in arrears. Overage fees which remain unpaid for 30 days after being billed are considered overdue. Failure to pay overage fees when due may result in the applicable service being limited, suspended, or terminated (subject to applicable legal requirements), which may result in a loss of your data associated with that service.

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